#1. How do you offer
prices so low?
|
We buy
huge quantities, and sell our products for a modest
profit. We are family owned, not corporately owned, so
our pricing structure is not what you are used to
seeing. Many of the industry giants, and even some mom
& pop stores are "Greedy", and they sell as high as
possible.
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#2. Where are you located?
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We are
currently based in Valencia, CA. Southern California
residents can view or pick items up locally at our store
or main warehouse.
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#3. Do you offer
unfinished furniture?
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Not
normally. We can special order some of our products
unfinished if you need them.
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#4. Are any of your
products solid wood?
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Yes. Almost All of our products are made from solid
wood including Oak, Maple or Cherry.
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#5. Is this site secure?
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Yes. This is a secure shopping site that utilizes SSL
to ensure that your private information never gets in
the wrong hands. If you are unsure of placing an order
online, you can always call us toll-free at
(877)694-3279 to place your order or just ask questions.
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#6. What method of
shipping do you use?
|
Our smaller
items ship with FedEx. Items that can not be shipped
via FedEx must ship via Common Carrier (Trucking Co).
We use both regular freight companies as well as blanket
wrap shipping companies to ensure safe arrival of your
furniture. We include the standard shipping for free
with any purchase on our site. If you need a delivery
service that brings it into your home and places it in
the room of you choice, then you need to contact us to
arrange it. There is a surcharge for this service.
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#7. What if something
arrives damaged?
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Damage is
very unlikely. We package our items very well. but in
the event the shipper arrives with something that is
obviously damaged, you can refuse it and we will send
you a replacement. If there is something you find after
the driver is gone, you just contact us and we will
either repair or replace at our own cost.
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More
questions? Just
email us here |
